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DPC Solutions™ provides a comprehensive list of Business Improvement services through a network of experienced and highly trained business consultants. These services include:
- Paint Department Productivity Enhancement
- Consistent Quality Through Standard Operating Procedures
- Evaluating Your Business & Market Potential
- Improve Cycle Time with Process Management & Facility Design
- Shop Layout & Design
- Advanced Facility Design For Large or Multi-Location Businesses
- Shop Expansion
This service is designed to improve your paint department productivity, resulting in increased profitability.
The key analytical tool within this service is the Paint Department Optimizer™, which includes:
- Writing accurate estimates
- Mixing accurate paint quantities
- Minimizing paint waste through the "near coat" concept
- Utilizing scale mix usage and profit analysis reports
- This service provides step-by-step recommendations for measuring, analyzing and implementing best practices to enhance productivity and profitability with DPC products.
Potential Value: 1% net profit improvement to your business.
Example: $12,000 net profit improvement on $1,200,000 of annual gross sales.
Fulfilling the needs and expectations of your customers and insurance partners is a critical task in today's environment.
Implementation of DPC developed support tools will help to standardize your business processes. Some examples:
- Vehicle owner profile sheet
- Estimating control log
- Estimating checklist
- Repair order status report
- Workflow checklist
- Vehicle preparation standard operating procedure
- Refinish process standard operating procedure
- Pre-delivery checklist
- Paint booth production schedule
This service works towards standardized procedures and processes, which will minimize variances and maximize profits.
This service starts with a comprehensive review, typically lasting 2 to 4 days of your overall business including: financials, marketing, estimating, production, parts management, repair procedures, detail and delivery. To develop the most accurate business plan for growth, a market evaluation is available to determine your collision center's market size and current share.
A number of analytical business tools are available within this service:
- Industry Benchmarking Service
- Proficient™ Process Improvement Assessments
- Employee Opinion Surveys
- Market Share Analyzer
This is designed for collision centers that are seriously committed to improving operations.
The process relies on shared implementation of best practices and business improvement techniques. In addition, DPC will show you how to ensure long-term success by implementing a continuous improvement model.
Potential Value: 2% net profit improvement to your business.
Example: $24,000 net profit improvement on $1,200,000 of annual gross sales.
This service analyzes your current production process and identifies where repair time improvements can be made. Because efficient shop organization results in higher profitability, your success is really a matter of design.
This service includes the following:
- Cycle Time Analyzer™
- Process Management Program
- Facility Design Evaluation
- MultiPlanner™
One of the most important factors impacting customer and insurance company satisfaction is how long you have the vehicle in your shop for repairs. Improving cycle time is a complex and difficult problem. The DPC Cycle Time Analyzer™ looks at all parts of your process to identify areas which will reduce cycle time and improve manpower efficiencies.
The MultiPlanner™ is a sophisticated analytical tool that is designed to help you maximize the performance of your shop. It uses your own repair order data and shop configuration to determine your current capacity and production constraints and how they impact your shop's financial performance.
Creating a highly efficient collision center requires taking a look at how the shop environment supports the repair process itself. DPC Solutions™ combines the results of a thorough process analysis with your existing and potential design in mind. This ensures all future changes will be integrated to suit preferred workflow and physical resources. The final plan accommodates current production and customer support needs with long-term business goals.
Experts in layout and design services are utilized to ensure a professional and well-considered design approach.
Advanced Facility Design For Large or Multi-Location Businesses
This service involves extremely advanced DPC Process Modeling Technology. The primary analytical phase includes several weeks of data collection. Processes specific to your shop are engineered and programmed to create a computer-based simulation repair process model.
This is the most sophisticated computer-aided analysis available to the collision repair industry. It's designed for long-term business re-engineering, large-scale operations or multi-location businesses.
Potential Value: Determined on an individual basis.
DuPont Business Consultants can assist with any expansion plans that you may have for your current building, a different location, or construction plans for a new "Greenfield" project.
This service is highly customizable, and starts with a comprehensive 2-4 day review of your overall business. Then, using specialized tools and services such as MultiPlanner™ and/or Layout & Design, DPC Business Consultants can define the equipment, process and layout required, to achieve your objectives.
Potential Value: Determined on an individual basis. |
